@inproceedings{,
  author	= {S. Kopp and L. Gesellensetter and N. Kr"amer and I. Wachsmuth},
  title		= {{A conversational agent as museum guide -- design and evaluation of a real-world application}},
  editor	= {Panayiotopoulos and others (Eds.)},
  booktitle	= {Intelligent Virtual Agents},
  pages		= {329-343},
  series	= {LNAI 3661},
  publisher	= {Springer},
  address	= {Berlin},
  year	        = {2005}
}